Terms of Service
Last updated September 22, 2026
These Terms of Service ("Terms") govern your access to and use of carifyone.com and its related pages (the "Site"), which are operated by CarifyOne, Inc. ("CarifyOne," "we," "us," or "our").
By accessing or using the Site, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Site. You must be at least 18 years old to use the Site. The Site is intended for dental practices, their staff, and other business users.
1. The Site and the CarifyOne Platform
The Site provides information about CarifyOne and its products. The CarifyOne practice management platform and related services (the "Platform") are made available to customers only under a signed order form, subscription agreement, and, where applicable, a Business Associate Agreement (together, the "Customer Agreement"). These Terms do not grant any right to use the Platform. If there is a conflict between these Terms and a Customer Agreement, the Customer Agreement governs the Platform.
2. Informational Content; No Professional Advice
Content on the Site, including feature descriptions, screenshots, sample data, statistics, and statements about planned features, is provided for general information. It is not legal, financial, tax, insurance, or clinical advice. Screenshots and figures shown on the Site may use fictional or demonstration data. Product features, availability, and descriptions may change, and statements about future features are plans, not commitments.
3. Savings Calculator and Estimates
The Savings Calculator and other figures on the Site produce estimates based solely on the numbers you enter and the assumptions described on the page. They are not a quote, a guarantee, or a promise of savings, cost, recovered revenue, or any other result. Actual results depend on your practice and many factors outside our control. Any commitment by CarifyOne regarding pricing, services, or results is made only in a signed Customer Agreement.
4. Comparison Information
The Site includes comparisons between CarifyOne and third-party products. These comparisons are based on information published by those third parties and other publicly available information as of the date indicated on the page. We believe the information was accurate when published, but third-party features, pricing, packaging, and availability change frequently and may differ by plan, region, or version. We do not guarantee the accuracy or completeness of comparison information, and it is not a representation about the suitability of any third-party product. Third-party names and logos are the trademarks of their respective owners, and their use does not imply endorsement of or affiliation with CarifyOne. If you believe any comparison is inaccurate, please contact us at matt@carifyone.com and we will review it.
5. Pricing Information
Prices and plan descriptions on the Site reflect our current published pricing and are subject to change without notice. They are not an offer, and no agreement is formed by viewing them. Binding terms, including the initial term, renewal, fees, included services, discounts, and cancellation rights, are only those set out in your signed Customer Agreement. Our current published terms include a twelve-month initial term, monthly or annual billing, and no setup fees, each as described in the Customer Agreement.
6. Demo Requests and Communications
When you submit a form on the Site, you agree to provide accurate information and represent that you are authorized to act for the practice you identify. By submitting a demo request or the Savings Calculator, you agree that CarifyOne may contact you by email and phone about your request and about CarifyOne products. Text messaging requires your separate consent as described in Section 7.
Do not submit patient information or other protected health information through the Site. Forms on the Site are not intended for patient data. If you inadvertently submit such information, contact us and we will delete it.
7. Mobile Messaging Terms
By opting in to text messages, you agree to receive recurring automated text messages from CarifyOne at the mobile number you provide, including messages about demo scheduling, follow-up on your inquiry, and CarifyOne products and offers. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Text messaging is available only to United States mobile numbers.
To stop receiving messages, reply STOP to any message; you will receive a one-time confirmation and no further messages unless you opt in again. For help, reply HELP or email matt@carifyone.com. Wireless carriers are not liable for delayed or undelivered messages. You represent that you are the account holder or have the account holder's permission for the number you provide, and that you will notify us if the number changes. Information collected through messaging is handled as described in our Privacy Policy.
8. Intellectual Property
The Site and its content, including text, graphics, logos, images, page designs, software, and the names and descriptions of CarifyOne products and agents, are owned by CarifyOne or its licensors and protected by intellectual property laws. CarifyOne™ is a trademark of CarifyOne; other CarifyOne product and agent names are trademarks or trade names of CarifyOne. You may view and print pages of the Site for the purpose of evaluating CarifyOne products. You may not copy, modify, distribute, sell, scrape, frame, reverse engineer, or create derivative works from the Site or its content, or use any CarifyOne name, logo, or mark, without our prior written permission. All rights not expressly granted are reserved.
9. Feedback
If you send us ideas, suggestions, or feedback about the Site or our products, you agree that we may use them without restriction or compensation and that they are not confidential.
10. Testimonials and Reviews
Testimonials and reviews on the Site are published only with the approval of the person who provided them. They reflect individual experiences and are not a guarantee of any result. If you provide a testimonial or review, you confirm that it is truthful and reflects your own experience, you grant CarifyOne a license to publish it with your name, practice name, and location, and you may withdraw your approval at any time by contacting us, after which we will remove it within a reasonable time. Where a testimonial was given in exchange for anything of value, we will disclose that fact where it appears.
11. Acceptable Use
You agree not to: use the Site for any unlawful purpose; interfere with the Site's operation or security; use bots, scrapers, or other automated means to access the Site other than standard search engine indexing; submit false, misleading, or infringing information; attempt to gain unauthorized access to any system or data; probe or test the Site's security without written permission; introduce malicious code; or use the Site to harvest information about others. We may restrict or terminate access to the Site for any violation.
12. Third-Party Links
The Site may link to third-party websites and services. We do not control them, are not responsible for their content or practices, and do not endorse them. Your use of them is at your own risk and subject to their terms.
13. Disclaimers
THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. TO THE FULLEST EXTENT PERMITTED BY LAW, CARIFYONE DISCLAIMS ALL SUCH WARRANTIES. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.
14. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, CARIFYONE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CARIFYONE'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED BY LAW. Liability relating to the Platform is governed solely by the applicable Customer Agreement.
15. Indemnification
You agree to defend, indemnify, and hold harmless CarifyOne and its officers, directors, employees, and agents from any claims, damages, losses, and expenses, including reasonable attorneys' fees, arising out of your violation of these Terms, your misuse of the Site, or information you submit through the Site.
16. Governing Law and Venue
These Terms and any dispute arising out of or relating to the Site are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. You agree that any such dispute will be brought exclusively in the state or federal courts located in New York County, New York, and you consent to the personal jurisdiction of those courts. TO THE EXTENT PERMITTED BY LAW, EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION WITH RESPECT TO ANY SUCH DISPUTE.
17. Changes to These Terms; Termination
We may update these Terms at any time by posting the revised Terms on the Site and updating the "Last updated" date. Your continued use of the Site after changes are posted means you accept them. We may suspend or terminate your access to the Site at any time, with or without notice, for any reason.
18. Copyright Complaints
If you believe content on the Site infringes your copyright, send a notice containing the information required by the Digital Millennium Copyright Act to matt@carifyone.com.
19. General
These Terms, together with the Privacy Policy, are the entire agreement between you and CarifyOne regarding the Site and supersede any prior agreements on that subject. They do not modify any Customer Agreement. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them without restriction. You agree that notices and other communications we provide electronically satisfy any legal requirement that such communications be in writing.
20. Contact
Questions about these Terms can be sent to matt@carifyone.com.