Anna · AI treatment coordinator

The Treatment Coordinator You'd Hire If You Could.

Anna never forgets a crown, and she sends nothing your team hasn't approved. She works the unscheduled-treatment queue every morning; your front desk approves the batch in five minutes.

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Draft · Riverside Family Dental
Hi Corin, it's Riverside Family Dental. Dr. Ellison recommended a crown on your lower right molar back in March and it's still open. We have Tuesday 2:10 or Thursday 9:40 this week. Want either? Reply STOP to opt out.
Thursday works.
Booked, Thursday 9:40 with Dr. Ellison. See you then.
Awaiting approvalApproved by Maya, 8:04 amSent on (555) 864-0236

How a Follow-Up Actually Happens.

She Reads the Ledger, Not a List.Every patient with pending treatment, ranked by the value of what's open and how long it's been sitting.
She Drafts in Your Voice, from Their History.The procedure, the provider, the dates, a link to the plan and quote, and two real openings from your schedule.
Your Team Approves the Batch.Every draft lands in the approval queue with a preview. One click approves the day's batch; nothing sends on its own.
It Goes Out on Your Number.Text or email, from the practice's own line, with the opt-out line on every automated message and a frequency cap per patient.
Replies Land in One Inbox.Text, email, chat and voicemail in one thread per patient, with drafted replies waiting for a person.

What She Never Does

She never calls a patient. She never sends anything unapproved. She never texts a patient who opted out.

What You Measure

Unscheduled treatment is the largest of the five dead-revenue categories in most practices. Anna's job is to move that column, and the recovery ledger shows it moving.

Where the Objections Go

"Patients will know it's a bot." Your number, your voice, your approval. "We'll over-text people." Frequency cap and opt-out on every message. "We already do this." How many of last quarter's unscheduled crowns got a third touch?

See Anna Work Your Own Queue.

Bring last quarter's unscheduled treatment to the demo and watch what she drafts. 20 minutes, no slides.

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