Dentrix vs Open Dental vs Eaglesoft vs CarifyOne (2026)
Where each one runs, what it costs and what comes included versus as an add-on, taken only from the vendor’s own website. If you’re weighing a change, CarifyOne is in the fourth column.
At a Glance
Dentrix is installed on your office computers and Eaglesoft needs a server on site; neither publishes a price for the core system. Open Dental is self-hosted too, and publishes its fees. All three offer texting and online booking as add-ons or in higher-tier plans. CarifyOne runs in the cloud with those included, in one login and on one bill.
| Feature | Dentrix | Open Dental | Eaglesoft | CarifyOne |
|---|---|---|---|---|
| The basics | ||||
| Where it runs | Local installOn office computers, with practice-managed servers and backups. Dentrix Ascend is a separate cloud product.* | Self-hostedOn Windows computers and a database server you run. Open Dental Cloud: $430/mo per location for one provider, in limited release.* | Server-basedNeeds a physical server on site. Fuse is Patterson’s separate cloud system.* | CloudNo server in the back office. Works from any device. |
| Price | Not publishedNo prices on dentrix.com; it offers a demo request.* | $199/mo per locationFirst 12 months, then $149, for up to 3 providers. Texting, online booking and e-prescribing cost extra.* | Quote onlyFive Service Club plans, each with a 24-month enrollment.* | From $799/moStarter $799, Growth $1,299, 20% off billed yearly. Enterprise custom. No setup fees. |
| Data conversion | Project-managedFee not published.* | About $1,450Typical US fee per database, not included in support. Image and x-ray conversions are extra.* | Paid serviceTypically 4–6 weeks; full fee not published.* | IncludedMigration and onboarding included, reconciled line by line before go-live. |
| Patients | ||||
| Two-way texting and reminders | $Patient Engage Suite, an add-on* | $eReminders free on support; texting $5/mo per location plus 4¢ per outgoing text* | $Foundations plan and above; eReminders alone from $80/mo for up to 300 calls or texts* | ✓On your practice number, in the same login |
| Online booking | $Patient Engage Suite* | $Web Sched, $75/mo per location* | $Professional plan and above* | ✓Live availability, no third-party syncing |
| Online intake forms | $Patient Forms Suite* | ✓Web Forms free on support; eClipboard check-in $45/mo per location* | $Foundations plan and above* | ✓Pre-visit intake by link |
| Patient portal | $Part of Patient Engage* | ✓Free on support* | —Not listed in Eaglesoft’s features or plans* | ✓Book, pay, message, sign plans, fill forms and see records |
| Clinical and insurance | ||||
| Real-time insurance eligibility | $Eligibility & Claims Processing Suite* | $Through a third-party clearinghouse* | $Through DentalXChange Insurance, priced by package* | ✓At booking, at check-in and on demand |
| Voice perio charting | $Voice charting is an add-on in the Clinical Technology Suite* | ✓Built in; not available on Open Dental Cloud* | $Through Bola AI, a separate product* | ✓Carify Scribe: say the readings, the chart fills in |
| Imaging | ✓Dentrix Imaging built in* | ✓Imaging Module built in* | ✓Eaglesoft Advanced Imaging* | ✓Cloud DICOM viewer built in |
| E-prescribing | SubscriptionePrescribe, powered by Veradigm. Price not published.* | $57/mo per prescriberDoseSpot, with EPCS.* | $55/mo per prescriberDoseSpot, with controlled substances.* | Growth planE-prescribing with controlled substances (EPCS). |
| Reports and support | ||||
| Analytics | Built-in reportsJarvis Analytics is an add-on.* | Built-in reportsStandard and graphic reports, plus custom queries.* | Built-in reportsPearl Practice Intelligence is an add-on.* | Built inMorning huddle with an AI brief, Practice Health and the dead-revenue ledger. |
| Support | Annual planConnected Care Essentials; price not published.* | In the monthly feePhone, chat and email, up to two issues per call.* | Service ClubChat, email and phone support, part of the plan.* | IncludedHands-on onboarding, including migration, plus ongoing support from a team that knows dental. |
Competitor information comes from each vendor’s public website and documentation as of September 2026; each * links to its source on our Sources page. Add-ons and inclusions vary by plan and change often; if something here is out of date, tell us and we’ll correct it.
The Three Systems, One by One
What each vendor says about its own product, in brief.
Dentrix
- • Installed locally on office computers, with practice-managed servers and backups.*
- • Remote access is not native; Henry Schein One says it needs a remote access setup.*
- • Patient engagement, online forms, eligibility and clinical AI come as separate suites.*
- • Prices are not published on dentrix.com; the packages page offers a demo request.*
Open Dental
- • Runs on Windows computers, with a MySQL or MariaDB database server the practice runs.*
- • $199 a month per location for the first 12 months, then $149, for up to 3 providers.*
- • The eServices Bundle (texting access, online scheduling, eClipboard and more) is $165 a month per location, plus 4¢ per outgoing text.*
- • Data conversion is not included; the typical US fee is $1,450 per database.*
Eaglesoft
- • An on-premise system that Patterson says “requires a physical server.”*
- • For full remote access, Patterson recommends a separate remote-access tool; Eaglesoft Mobile is primarily view-only.*
- • Sold through five Service Club plans with a 24-month enrollment; pricing comes from a sales representative.*
- • Automated reminders, two-way text and online forms start at the Foundations plan; online scheduling at Professional.*
Here’s Where CarifyOne Fits.
CarifyOne runs the whole practice in the cloud. Texting, online booking, intake forms, the patient portal, real-time eligibility, voice perio and imaging come in one login, on one bill.
- ✓ Runs in the cloud, with no server in the back office
- ✓ Two-way texting on your practice number, online booking and pre-visit intake forms
- ✓ Real-time eligibility at booking, at check-in and on demand
- ✓ Carify Scribe voice perio charting and a cloud DICOM viewer
- ✓ E-prescribing with EPCS and lab case tracking (Growth plan)
- ✓ Anna, the AI treatment coordinator, and a morning huddle with an AI brief
- ✓ Migration and onboarding included, no setup fees
Frequently Asked Questions
Is Dentrix, Open Dental or Eaglesoft cloud-based?
Not the core products. Henry Schein One describes Dentrix as installed locally on office computers and sells Dentrix Ascend as a separate cloud system.* Patterson says Eaglesoft is currently a server-based practice management solution that requires a physical server; Fuse is its separate cloud system.* Open Dental is self-hosted, with an Open Dental Cloud hosting option at $430 a month per location for one provider, in limited release for US practices.* CarifyOne runs in the cloud, with no server in the back office.
How much do Dentrix, Open Dental and Eaglesoft cost?
Open Dental publishes its fees: $199 a month per location for the first 12 months, then $149, for up to three providers, with add-ons such as the $165-a-month eServices Bundle priced separately.* Dentrix prices are not published on dentrix.com, and Patterson prices Eaglesoft’s Service Club plans, which require a 24-month enrollment, through its sales team.* CarifyOne publishes its plans: Starter at $799 a month and Growth at $1,299, 20% off billed yearly, with no setup fees. To compare against what you pay today, run the savings calculator with your own invoices.
Do they include texting, online booking and intake forms?
Not all of it in the base price. Dentrix offers them through its Patient Engage and Patient Forms suites.* Open Dental includes eReminders, Web Forms and the Patient Portal for practices on support, and charges for texting ($5 a month per location plus 4¢ per outgoing text) and Web Sched ($75 a month per location).* Eaglesoft’s reminders, two-way text and online forms start at the Foundations plan, and online scheduling at the Professional plan.* In CarifyOne, two-way texting, online booking and pre-visit intake forms are part of the same login.
Which of them has voice perio charting?
CarifyOne includes Carify Scribe: say the readings and the perio chart fills in, with corrections by voice. Among the three, Dentrix sells voice charting as an add-on in its Clinical Technology Suite, Eaglesoft works with Bola AI, a separate product, and Open Dental has voice perio charting in its perio chart, though not on Open Dental Cloud.*
Can I move from Dentrix, Open Dental or Eaglesoft to CarifyOne?
Yes. CarifyOne migrates from the major practice management systems, including Dentrix, Eaglesoft, Open Dental, Curve and CareStack. Every migration is expert-run, with live sync first and a line-by-line reconciliation before go-live. Migration and onboarding are included, with no setup fees. See how switching works.
Ready to Make the Move?
Book a 20-minute demo and we'll map your migration on the call. No slides, no pressure, and migration is on us.